I stand over the workmanship of each mandolin I build. Therefore this is the contract I enter into with each original owner of my work. Any issue other than that caused by natural wear and tear or misuse/mishandling of an instrument will be promptly remedied by me. It is important that there be a feeling of trust and understanding between me and my customers. I put a lot of effort into building a beautifully performing instrument. If a customer has a query I want to address it.
Also, to insure my customer is delighted with their new instrument I offer a 2 week trial period. It can take a little while to get accustomed to a new instrument and I want to give you that time to get acquainted as it were.
Each instrument I build is truly one of a kind. Because I don’t use CNC ( programmable cutting machine) or subcontract out any aspect of the building process I feel I can legitimately make that claim. Therefore I try and give as much information regarding each specific instrument in a short video. My goal is to deliver a mandolin that will perhaps stay within a family for generations giving its players a sense of connection and unity with those who have gone before.
Each instrument comes with a hardshell case and I cover the cost of delivery within Canada . I do not cover the cost of any returns.
Payment must be made in full before shipping. I like to use paypal but am open to other suggestions.
For custom builds I suggest we have a chat.